Help & Support

Frequently AskedQuestions

Find answers about KeyWe, property discovery, developer interactions, listings, site visits, offers and more.

About KeyWe

KeyWe is a Zero Spam Property Platform designed to help buyers discover, compare and explore real estate projects based on their individual requirements. KeyWe combines property information, intelligent search and personalized recommendations to make property discovery more relevant and less spam-driven.
No. KeyWe is a technology platform and does not operate as a traditional real estate broker or agent. KeyWe does not sell, allot or transfer properties. Property transactions take place directly between the buyer and the relevant developer or seller.
No. KeyWe does not charge buyers, developers or property sellers a property brokerage or commission for purchasing a property through the platform. Where applicable, certain KeyWe services or buyer benefits may have their own clearly disclosed terms.
KeyWe is being built around three principles:
  • No Spam. Reduce unnecessary calls and irrelevant property recommendations.
  • Verified Listings. Bring together structured property information from relevant sources and make the source context clearer wherever possible.
  • Smart Recommendations. Help buyers discover properties based on their requirements rather than simply browsing an endless catalogue.
Not necessarily. KeyWe is designed to prioritize relevance over volume. The platform may recommend or display projects based on your requirements, available project information, location, preferences and other relevant signals. Recommendations are intended to assist your search and are not financial or investment advice.

Search & Discovery

Yes. You can search for properties based on locations and other available search criteria. KeyWe may also use location relationships and other relevant signals to help identify projects that could match your requirements.
Your preferences help KeyWe understand what you are looking for. For example, your budget, preferred location, property type and purpose may be used to improve search results and personalized recommendations.
Yes. Certain KeyWe features may use artificial intelligence or machine-learning technologies to assist with search, recommendations, personalization and property discovery. AI recommendations are intended to help you discover potentially relevant properties. They should not replace your own evaluation or independent legal, financial or property due diligence.

Developers & Communication

Yes. Where enabled for a project, you may be able to request information, schedule a site visit, request a callback, initiate a video interaction or otherwise communicate with the developer.
Your information may be shared with a participating developer when you choose to interact with that developer or request a service involving them. For example, if you request a site visit or ask a developer to contact you, the information necessary to fulfil that request may be shared. KeyWe does not sell your personal data to developers as a standalone product.
KeyWe aims to reduce unnecessary spam. However, when you explicitly request information, a callback, a site visit or another interaction with a developer, the developer may contact you to fulfil that request. The nature and frequency of communication after such an interaction may depend on the developer.
No. KeyWe does not sell your personal data to developers as a standalone data product. Information may be shared with a developer when necessary to fulfil an interaction or service that you have requested.

Property Information

KeyWe may obtain property information from multiple sources, including participating developers, public records, regulatory sources and other relevant data sources. We take reasonable steps to improve the quality and reliability of information displayed on the platform. However, property information can change and buyers should verify material information with the developer and relevant authorities before making a purchase decision.
Yes. Property prices, inventory, availability, offers, possession timelines and other commercial terms can change. The final price and terms should always be confirmed with the relevant developer.
Availability can change quickly. A project may be displayed on KeyWe even if a particular unit is no longer available when you enquire. The developer should confirm current inventory and availability.
No. KeyWe provides property discovery and information services. A listing or recommendation should not be interpreted as a guarantee or endorsement of the property's construction quality, investment performance, legal status or suitability.

Site Visits & Video Calls

Where the feature is available for a project, yes. You can request a site visit through the platform, subject to developer availability and confirmation.
KeyWe may share the necessary information with the relevant developer or authorized representative so that the visit can be coordinated. The developer is responsible for confirming the appointment and providing the relevant project details.
Where available, yes. KeyWe may provide digital interaction features such as video calls or other communication mechanisms between prospective buyers and participating developers.

Offers & Pricing

KeyWe may display offers, discounts or buyer benefits associated with participating projects. Unless specifically stated as a KeyWe benefit, such offers are provided by the relevant developer.
The availability, eligibility and validity of developer offers are subject to the applicable offer terms and developer confirmation.
KeyWe is primarily a technology platform. Any negotiation regarding property price, payment terms, discounts or commercial conditions is between the buyer and the relevant developer.

Buying a Property

KeyWe may facilitate discovery and communication with developers, but KeyWe does not itself sell or transfer real estate. The actual property transaction, agreement for sale, payment and other contractual arrangements are between you and the relevant developer or seller.
Yes. Property is a significant financial decision. You should independently verify important information with the developer, relevant regulatory authorities and qualified professionals before making a purchase.

For Developers

Participating developers and eligible property owners can work with KeyWe to present their projects or properties on the platform, subject to KeyWe's applicable onboarding and requirements.
KeyWe is designed around prospective buyer engagement, not traditional lead selling. When a prospective buyer chooses to interact with a project or developer, the relevant information may be shared to facilitate that requested interaction.
KeyWe provides developers with a technology platform to:
  • Present their projects
  • Reach relevant prospective buyers
  • Receive buyer enquiries and interaction requests
  • Facilitate site visits
  • Support digital interactions
  • Provide project information
  • Engage with buyers directly

Still Have Questions?

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Contact KeyWe

KeyWe Services LLP · support@keywe.app · keywe.app

KeyWe — Find the right home. Without spam, fake listings, or guesswork.